Job Description

RESPONSIBILITIES:

Greets all guests in a welcoming manner
Prepares beverages according to recipes to maintain consistency
Serves coffee, other beverages, ice cream, pastries
Sells marketplace merchandise
Operate a POS (MICROS) system
Responsible cash handling
Memorizes menu and can recommend items to guests
Takes customer orders and pays close attention to details and customizations
Maintain high energy and positive attitude
Handles all guest service issues in an immediate and gracious manner. Responds promptly and appropriately to guest service issues and reports the situation to the Restaurant Manager on Duty.
Maintains cleanliness of workstation and surrounding areas
Maintains stock of cups, utensils and ingredients
Wears required uniform and meets Company grooming/dress policies.
Conducts oneself in a professional manner with the awareness that all actions and communications are within guest view.
Maintains communication and teamwork with all co-workers and supervisors.
Adheres to all Company/department procedures, policies, expectations and quality standards.
Other duties as assigned by management

QUALILFICATIONS:

Kind, hardworking, and team-oriented personality
Must have ability to obtain Food Handlers and TABC license
Excellent interpersonal skills
Ability to memorize recipes
Ability to multitask and work in a fast pace environment
Ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift.
Knowledgeable of basic sanitation.

EXPERIENCE:

Customer service experience preferred

PHYSICAL DEMANDS:

Ability to stand and exert fact paced mobility for periods of 5 hours or more with a high energy level.
Ability to lift, push, pull and move 30 pounds

REQUIRED PERSONAL PROTECTIVE EQUIPMENT:

Closed toe, non-canvas and non-skid soled shoes

Hall Park Hotel

Job Tags

Immediate start, Shift work,

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