Call center representative (healthcare) Job at Randstad, Portland, OR

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  • Randstad
  • Portland, OR

Job Description

Our client is a leading healthcare company with upcoming classes for Call Center Representatives local to Hillsboro, OR! This position will be fully remote, however, candidates MUST live local to Hillsboro, OR to attend orientation and equipment pickup on site the first day. No exceptions. Candidates must have availability to work 1st and 2nd shift during the week and on weekends. This is a 3-4 month temporary position, with potential to extend.

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

  • Primary & Specialty Care Call Center Representatives
  • Schedule: Availability REQUIRED is 5am-8pm Sun-Sat.
  • 40 hours per week/8 hour shifts, 5 days per week
  • Paid weekly ($21/hr)
  • Fully remote (MUST LIVE WITHIN 1-HOUR OF HILLSBORO, OR)
  • Assignment Duration: October 2024 - January 2025, could extend
Responsibilities & Qualifications:

  • Receive incoming calls as an Operator: Transfers calls, directs to other departments, providing customer assistance while navigating computer applications, taking patient information, and multitasking
  • 2+ years of call center experience preferred
  • 2+ years of customer service experience required
  • Basic computer skills
  • Professionalism and Communication skills
  • HS Diploma/GED required
  • High speed, reliable internet (no wifi or hotspotting)

Skills
  • Call Center Support
  • Active Listening
  • Telephone Etiquette
  • Receptionist Duties
  • Dispatch
  • Typing Skills
  • Basic Software Skills
  • Basic Computer Skills
  • Healthcare
  • Industry Representative
  • EMR
Qualifications
  • Years of experience: 0 years
  • Experience level:
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Hourly pay, Weekly pay, Permanent employment, Temporary work, Work experience placement, Local area, Remote job, Shift work, Day shift, Afternoon shift,

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