Job Description

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.

As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care. 

We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together. 

As a Long-term Care and Assisted living Optum Registered Nurse you will function as part of the primary care team, and report to the Clinical Services Manager (CSM). This role works in close collaboration with all of the interdisciplinary team members and may support multiple providers. The RN Case Manager is a flexible team member who works under the direction of the Advanced Practice Clinician (APC) and activities are delegated by the APC or the team Clinical Services Manager (CSM).

Location: Eugene, OR

Standard Hours: Monday - Friday 8AM - 5PM

Primary Responsibilities:

• Assist the provider / team with various care coordination activities in the nursing home
• Assist the provider / team with benefit determination associated with Medicare part A, part B, and part D benefits
• Collaborating with the primary APC and nursing facility to identify and respond to patient Change in Condition
• May assist the provider by completing DSTs, re - assessing the patient, and other activities as delegated by the provider or the CSM
• Assist the provider / team with therapy coordination for members including possible assessments or follow up on requests and communicate and collaborate with APC
• May perform interval check in on patient progress with therapy department
• May participate in facility-based therapy discussion meetings
• Schedule and participate in family conferences, team meetings, and team case presentations
• May assist in the coordination of training, tracking and compliance with quality measures
• May participate in the onboarding of new clinical staff under the direction of the CSM Manager which could include coordination of onboarding activities, and participation in other orientation activities
• Participate in facility partnership or Customer Relationship Management (CRM) meetings under the direction of the APC / CSM
• May assist in coordinating CRM meetings, and may participate in and contribute to the meetings
• May assist the team in tracking LearnSource completion for the team members and CSM
• Assist in creating and conduct in - services for selected audiences
• Will document information and activities in the EMR
• May assist Providers in assuring complete and accurate documentation and coding, medication reconciliation, nursing rounds, assessment, and patient documentation
• Assist the team / providers in prioritizing advance Care Planning and initiating discussions
• Collaborates with all key stakeholders, providers, nursing homes, PCPs, families, interdisciplinary care teams and any other identified stakeholders
• Review the chart and enter HEDIS / Quality information into the EMR, communicate gaps to the Provider
• May write verbal orders from Provider in the chart in compliance with the state RN practice laws, and in compliance with individual nursing facility practices
• Conducting goals of care conversations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current unrestricted Registered Nurse license in the state of Oregon
• Ability to obtain an unrestricted Registered Nurse license in the state of OR within 12 months of employment for telephonic cross coverage
• Certified in Basic Life Support
• 1+ years of experience with using an Electronic Medical Record
• Valid Driver's License with access to reliable transportation that will enable you to travel up to 100% to visit clients and / or patient sites within a designated area

Preferred Qualifications:

• 1+ years of experience in post - acute care, such as long-term care
• 1+ years of experience working with the geriatric population
• Demonstrated ability to work with diverse care teams in a variety of settings
• Proven effective Communication skills and time management
• Demonstrated ability to obtain an unrestricted Registered Nurse license in the state of Oregon within 12 months of employment for telephonic cross coverage

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

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