Job Description

The Cleaning Associate is responsible for the cleaning overall appearance and cleanliness of the store:

• Please note you must be at least 18 with a High School Diploma or GED to apply.
• Open availability, especially nights and weekends, is preferred.

Essential Duties:

• Follows department procedures to standardize the cleaning practices at the store level.
• Adheres to the cleaning department’s work schedules.
• Delivers exceptional customer service through cleaning practices for the store.
• Is familiar with the Cleaning Department’s MSDS sheets.
• Cleans and sanitizes restrooms/bathrooms using established practices and procedures.
• Replenishes restroom dispensers.
• When requested, will shampoo the carpets.
• Cleans, dust, and wipes store furniture, arcades, and equipment; sweeps, mops, and vacuums floors, empties/cleans wastebaskets and trash containers.
• Uses and maintains assigned cleaning equipment and hand tools; scrubbers, extractors, washers, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, and more.
• Washes walls and glass surfaces; uses ladders when required in work assignments.
• Follows instructions regarding the use of chemicals and supplies.
• Moves furniture, equipment, supplies, and tools on an incidental basis.
• Washes accessible interior and exterior windows.
• Responsible for the laundering of cleaning rags and dust mops.
• Keeps informed on the company’s policies and procedures as they relate to the Facility Department.
• Other tasks as assigned by the Facilities Manager and Regional Cleaning Specialist.

Non-Essential Duties:

• Conducts alcohol and age restriction control in accordance with company policies.
• Conducts lost and found procedures in accordance with company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies with and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications:

• A minimum of six months to one year in a bowling, entertainment, retail, or hospitality environment.
• Experience in a cleaning environment, preferably in a bowling or game center establishment.
• Customer service experience in a similar or comparable work environment, strong verbal communication skills supported by a pleasant and positive attitude of “can do” success.
• Previous experience in retail/restaurant or customer service environments is required.

Work Environment:

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. 
• The noise level in the work environment is usually loud.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
• The employee is required to stand and walk for extended periods of time without breaks during busy times.
• In addition, the employee will need to be able to use their hands/fingers to handle feel and reach with hands and arms.
• Lifting and/or moving up to 100 lbs with assistance is required.

Benefits:

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

Submit your resume or complete an application online at

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