The Manager of the Patient Experience is responsible for ensuring that patient feedback and concerns are actively integrated into the clinic’s day-to-day operations and long-term strategies. This role involves managing patient satisfaction initiatives, serving as a key advocate for patient needs, and ensuring that patient experiences are aligned with the clinic’s mission of providing compassionate and personalized care. The Manager works closely with staff across departments to resolve patient issues and implement improvements to enhance the overall patient experience.
Key Responsibilities:
Qualifications:
This role is primarily based in the fertility clinic, with frequent interaction with patients, medical professionals, and administrative staff. The position may require occasional weekend or evening availability to address patient concerns in a timely manner.
#J-18808-LjbffrJob Description Job Description This is an "as needed" (PRN) position based in our 13 bed Crisis Stabilization Unit (CSU) located at Three Mile Curve, just outside of Logan, WV. Must be able to report to the 3 Mile office of MLIH in Logan, WV within 30 minutes when...
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