Marina Dock Master Job at Navy Pier Marina, Chicago, IL

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  • Navy Pier Marina
  • Chicago, IL

Job Description

Job Description

Job Description

Benefits:

  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Training & development
Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
Job Summary
We are seeking a Marina Dock Master to join our team! As a Marina Dock Master, under the general supervision of the Marina General Manager, provides courteous, efficient and accurate customer services to all customers and guests.The ideal candidate has an upbeat attitude, doesnt mind working in any weather conditions, and has excellent customer service skills.

Responsibilities

  • Greet arriving customers, confirm reservations, book new reservations, assign dockage and collect fees following established company procedures.
  • Assists boaters while mooring/departing harbors.
  • Provides prompt and courteous customer service.
  • Complete daily dock checks / audits. Completes appropriate paperwork verifying information.
  • Routinely participates in clean-up activities throughout marina. Uses workboat to traverse harbor to pick up trash/debris.
  • Perform monthly electrical meter readings.
  • Knowledgeable of marine emergency and spill response procedures.
  • Understand and adhere to Company policies regarding spillage, clean up, fuel transport.
  • Assist customers with pump-out process and process payment charges.
  • Perform regular general clean up/maintenance of pump-out dock: pump-out hoses properly stored and ready for use, and trash disposed of in accordance with Company policies.
  • Perform opening and closing procedures as assigned by supervisor
  • Cleans and maintains workboats/vehicles and equipment as required.
  • Routinely monitors property for safety and cleanliness.
  • Supervise dockhands assigned during shift
  • May be required to perform other related duties as assigned.
Qualifications
  • Previous experience is needed and familiarity with either sailing, power boating, marina operations or commercial marine activities required.
  • Strong customer service skills
  • The ability to work well within a team environment
  • The ability to work in any weather conditions
  • First aid / CPR and water safety courses a plus.

Job Tags

Flexible hours, Shift work,

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