Job Description
Title : Medical Practice Manager
Department : Center for Healing (Opioid Treatment Program)
Reports To: Program Director
Job Location : 190 Mercer Street
FLSA : Exempt
Job Status : Full-Time
Availability: Monday - Friday 6:15am-1:45pm
Positions Supervised: 5
Number of Positions: 1
Benefits: Medical, Dental & Vision Insurance, Commuter Benefits, Flexible Spending Account, 403b, Worker's Compensation, Short- & Long-Term Disability Insurance, Life Insurance, Holidays, Personal Time Off, Vacation Leave.
About Greenwich House: Founded in 1902 as a settlement house to help New York's increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness supports, education and personal enrichment, and skills building and cultural experiences.
Position Summary: The Medical Office Manager is responsible for oversight of front desk staff, daily operations and administrative management as per OASAS and CARF guidelines and regulations for an Opioid Treatment Program. Perform a wide variety of clerical, as well as administrative tasks and activities. Such activities include a range of tasks indicative of participation in solving the administrative and daily operational problems of the office. The office manager is responsible for and supervises the work of the secretary/clerical/receptionist staff. The medical practice manager is a member of the Center for Healing Senior Staff.
Primary Responsibilities: - Manages medical records requests according to agency policy.
- Purchases office and program supplies in accordance with agency procedures.
- Reviews and adjusts reports from laboratory services to ensure accuracy.
- Prepares on a timely basis periodic agency reports based on statistical and narrative information supplied by the organization and staff (i.e., OASAS forms).
- Oversees management of Central Registry Lighthouse System.
- Maintains up-to-date records of admissions and discharges.
- Reports census changes and totals to the program director weekly.
- Responsible for monthly census match in EHR, OASAS, and Lighthouse.
- Oversees data collection, updates of information, and hold computer company accountable for reports, etc., that are due.
- Responsible for the collection of fees, yearly update of income verification and follow up with patient accounts.
- Manages invoices, uploading and coding into electronic payment system for timely payment.
- Maintains and reconciles petty cash.
- Oversees daily deposits and communicates with Billing Department.
- Responsible for oversight Medicaid collection and confirming eligibility of clients.
- Maintains binder with updated fire drills, safety inspection report, elevator, boiler and sprinkler inspections.
- Responsible for physical plant of clinic, places work orders with facilities, communicates with cleaning company, manages orders.
- Point person for hardware/software issues in conjunction with program director or designee.
- Responsible for ensuring that all appropriate licenses are current (FDA, Health Department, Article 33, etc.).
- Determines appropriate assignments for the secretary/clerical/receptionist employees in coping with peak workloads or temporary emergencies.
- In collaboration develops and implements office procedures to ensure efficient clinic flow
- Informs and instructs both program and secretary/clerical/receptionist staff in the implementation of agency office procedures.
- Responsible for personnel time records of staff.
- Perform other tasks and special projects as assigned by the direct supervisor.
Qualifications: - Two years of medical office management.
- Excellent written and verbal communication skills.
- Must to be able manage across multiple departments and be flexible.
Vaccination Requirement: Greenwich House requires all new hires to be vaccinated and recommends all employees, interns, volunteers, and on-site contractors stay up to date with COVID-19 vaccines (including booster shots).
Reasonable Accommodations Statement: To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties.
Equal Employment Opportunity (EEO): Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee's actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran's status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit Greenwich House
Job Tags
Holiday work, Full time, Temporary work, For contractors, Local area, Flexible hours, Monday to Friday,