Job Description
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.
We're Hiring a Restaurant Polisher! The Four Seasons Napa Valley is looking for an individual who shares a passion for Food & Beverage and who infuses excellence into everything they do. This is a great opportunity and stepping stone into the Food & Beverage Industry!
BASIC PURPOSE : The primary responsibility of this role is to maintain cleanliness and hygiene standards by thoroughly polishing and cleaning all surfaces and utensils within the restaurant. Assist food servers with the serving of food, set-up and clearing of china, glass, and silver from service.
ESSENTIAL FUNCTIONS :
- Polish all glassware, silverware, and utensils to ensure they are spotless and free of smudges, stains, or watermarks.
- Stocking and restocking of china, silver and glassware for service and bar.
- Set up tables, stations and counter as required for the operations.
- Maintain cleanliness and organization in dining areas, including removing debris, wiping down surfaces, and arranging furniture as needed.
- Fold napkins/linens as necessary.
- Greet guests in a professional manner, serve beverage and food items while explaining the contents, and anticipate and service the guest's needs before requests are necessary.
- Assistance with guest service including retrieving food from the kitchen and safely transporting it to guest, as well as removal of items from the guest's table.
- Breakdown, clean and set-up of tables, buffets, and food stations.
- Adhere to all safety and sanitation guidelines to ensure a clean and safe working environment for staff and guests.
- Communicate effectively with management and other team members to address any cleaning or maintenance issues promptly.
- Perform additional duties as assigned by management to support the overall operations of the restaurant.
- Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Work harmoniously and professionally with co-workers and supervisors.
NON-ESSENTIAL FUNCTIONS :
- Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed.
- Moving Tables and Chairs and other items pertaining to the operations.
- Perform other tasks or projects as assigned by management.
KNOWLEDGE AND SKILLS :
Education:
- High School Diploma or equivalent preferred.
Experience:
- Minimum one-year food and beverage service or equivalent.
Skills and Abilities:
- Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts.
- Ability to balance and carry trays
- Ability to multi-task in a high volume and demanding environment.
- Basic food and beverage service knowledge and skills
- Valid driver's license and clean driving record
About the company Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Our employee-centric approach will have you feeling like family in no time!
Benefits & Compensation Information Four Seasons Resort and Residences Napa Valley employees can enjoy:
- Hourly: $19.50
- Competitive Salary & Benefits
- Cigna medical and dental benefit options
- 8 weeks of New Parental Leave Pay
- Excellent Training and Development opportunities
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Complimentary Employee Meals
- 401k Retirement Plans
This position is
not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.
Learn more about what it is like to work at Four Seasons, visit us: If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com.
Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Job Tags
Hourly pay, Holiday work, Seasonal work, Flexible hours, Night shift, Afternoon shift, Weekday work,