Support Specialist Job at Tata Consultancy Services, Indianapolis, IN

bnJOblFOVkV3d0xGc1dNQ2lNMlRJOEp3Umc9PQ==
  • Tata Consultancy Services
  • Indianapolis, IN

Job Description

Job Title:

Support Executive

Must Have Technical/Functional Skills

  • Experience in Service-Now, Windows Server support, Service Monitoring, Workstation, and Basic Hardware support
  • Several different Engineering/Modelling/Simulation Application Support – Installation, uninstallation, configuration, licensing, troubleshooting
  • Experience in escalating/coordinating with vendors
  • Able to maintain a high level of confidentiality and professionalism
  • Ability to effectively prioritize and execute tasks
  • Strong customer-service orientation, having some experience in Pharma Manufacturing domain
  • Effective interpersonal and relationship-building skills
  • Ability to learn new technologies to perform day to day support operations
  • Documentation ability
  • Knowledge of Azure cloud platform support
  • Knowledge of SQL Server
  • Ability to learn new technologies to perform day to day support operations

Roles & Responsibilities

  • Provide Support for various IT applications into citrix, servers and workstations. Support Activities include: - installation, uninstallation of application softwares, application licensing, Services monitoring,
  • Access management, access group management
  • Escalate issue to appropriate vendor and follow up for closure
  • Documentation and reporting
  • Server upgrades- Citrix, Windows, .Net etc
  • coordinate with different vendors
  • Azure cloud platform support

Generic Managerial Skills

  • Develops self & others through Coaching, Contributing to Team Success, Continuously Learning and Sharing Knowledge
  • Demonstrates high analytical skills and is self-motivated/directed
  • Possess effective written and communication skills

Job Tags

Similar Jobs

Ruan Transportation Management Systems

Home Daily CDL Truck Driver Job at Ruan Transportation Management Systems

About the Job Ruan is looking for Class A CDL drivers to be based in DuBois, PA, to deliver grocery for our dedicated customer to Pennsylvania...  ...70,000 per year while getting paid weekly. Schedule Be home daily schedule with overnight driving. You will have split days off... 

Anders Group

Travel Pathology Assistant - $2,965 per week Job at Anders Group

 ...Anders Group is seeking a travel Pathology Assistant for a travel job in Towson, Maryland. Job Description & Requirements ~ Specialty: Pathology Assistant ~ Discipline: Allied Health Professional ~ Start Date: 06/02/2025~ Duration: 13 weeks ~40 hours per... 

MPOWERHealth

Medical Coding Specialist Job at MPOWERHealth

 ...Join Our Team as a Medical Coder at MPOWERHealth! At MPOWERHealth , we're not just...  ...compliance, and excellence in medical coding and reimbursement. Compensation:...  ..., based on experience: ~ Low Range: Entry-level experience with foundational skills. ~... 

Lawrence Harvey

UI/UX Designer Job at Lawrence Harvey

 ...interfaces, optimizing user interactions for an AI-driven product Develop high-fidelity wireframes, prototypes, and interactive animations Collaborate closely with engineers and product teams to ensure seamless execution Drive the creation of a design system... 

PTR Global

Sales Account Manager - MDU Telecom Job at PTR Global

 ...Our client in Phoenix, AZ is seeking an experienced MDU Sales Account Manager for a long-term contract opportunity. As a Sales Account Manager specializing in Multiple Dwelling Property Fiber Sales , your role involves managing a portfolio of accounts to achieve long...