Job Description

Job Description

Job Description

RD Appliance Service, Corp. is a family owned and operated business serving Long Island since 1963. We are are seeking an experienced technician for Long Island and NYC. As an Appliance Repair Technician, you are a key member of the team responsible for the quality and efficient maintenance and repair of appliances and other equipment. Exemplifying our code of values, you show respect and courtesy to all customers and employees. The core values of our company are Honesty, Integrity, Professionalism, Technical Expertise and Mutual Respect.

We set the standards for professionalism and expertise in our industry and strive to provide the highest quality appliance service in our area. We service most brands of appliances but primarily focus on high end brands.

We are factory authorized for many high end brands, and we maintain a high percentage of COD calls vs warranty calls. The expectations are high for our technicians but we go out of our way to provide a positive work culture and an environment that is friendly and upbeat.

If you are an experienced technician looking to work for an organized, well structured and professional service company this is the career for you. This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have proven communication skills with supervisors, employees, and customers.

Benefits:

• dispatch from home with company vehicle
• company credit card for gas and supplies
• iPhone, iPad, company branded work shirts
• health insurance
• retirement plan
• Personal, Sick and Vacation PTO
• 10 paid holidays
• initial and ongoing paid training through manufacturers and through our company
• no nights or weekends, no on call days
• reimbursement for certain technical training courses
• Bonuses and commissions are also available

Specific Responsibilities:

• Accurately diagnose and repair appliances/equipment in the customer's home
• Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed
• Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
• Complete invoices, daily route sheets, and weekly reports as required
• Perform other duties as needed which may include cross-training in related positions

Basic requirements:

• minimum 2 years experience repairing high end brands of kitchen and laundry appliances.
• Sealed system experience / EPA cert is a plus
• must be able to read schematics
• must understand basic electricity
• must have High School diploma or equivalent
• must have clean and valid NYS drivers license
• must be able to pass background and drug test
• must speak English
• must have own hand tools and basic test equipment
• must attend periodic training classes

Physical Demands:

 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 75 pounds.

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

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