How you'll help us Keep Climbing (overview & key responsibilities)
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability, and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. In alignment with that level of excellence, the IT Software Engineering team is responsible for the technology supporting our business units: Corporate Technology, Software Performance & Reliability Engineering, Global Sales, DLV & Engineering Services, TechOps, Field Ops, Flight Ops Crew Onboard Services / TPF Operations Apps, Channels Servicing, Enterprise Payments, Customer Comm, AI Automation & OmniChannel Technology.
Intern roles at Delta IT offer a chance to become part of our journey to make technology a competitive advantage for the company. Join us to help accelerate our IT transformation to continue leading the industry as we change the way we work. We embrace new technology and ideas to create meaningful and innovative solutions that help Delta better connect the world. Delta IT employees are thinkers, doers, and innovators. We are proactive, collaborative and deliver impact to our customers. If this sounds like you, and you are interested in working full time for Delta after graduation if an offer is extended, apply to join our team as an IT Summer Intern!
Interns may be assigned to assist in providing computer software development, business analysis, data analytics and/or technical support for IT operations in Atlanta, GA or Minneapolis St. Paul, MN. You may support a variety of IT projects in a Business Analyst, Developer, Systems Engineer, or Data Analytic/BI type role. Responsibilities may include gathering requirements for development, design and testing of decision support systems, or participation in the development, maintenance, enhancement and support of our software applications or infrastructure environments. Data analytics is used to create performance dashboards and service level agreements with various products. Interns working in Developer roles are given an opportunity to utilize various methods and technologies (i.e. Java/JEE, JSON, Spring, Angular, Agile/DevOps delivery, API, JavaScript, C++ on Linux, Python, REST, XML, web services, HTML, Oracle and expanding mobile technologies). Some roles / responsibilities will be non-technical.
What you need to succeed (minimum qualifications)
* Be able to commit to working the entire summer internship program (May-August 2025, approximately 13 weeks)
* Be willing to work from the Atlanta or MSP office (as agreed upon during the interview). Most teams work a partially onsite / partially remote (hybrid) work schedule with management approval.
* Have a 2.5 GPA or higher and have completed at least 2 years in a college program. Degree emphasis should be in Computer Science, Software Development, Systems/Industrial/Electrical Engineering, Management Information Systems, Data Science, Data Analytics/Operations Research, Cyber Security, Business Management or a related field
* Ideal candidates have strong analytical, leadership, written and verbal communication skills and a good work ethic
* Be able to accept diverse people, thinking and consistently make safety and security, of self and others, a priority
* Have an interest in solving complex problems and be willing to invest time and energy to overcome roadblocks
* Possess an awareness of cloud technology, Software Dev Lifecycles, and/or PC hardware components and/or maintenance
* Be able to conduct yourself in a mature manner and be comfortable working in a business casual work attire environment
* Have an interest in working as a full time employee after graduation if an offer is extended
* Consistently prioritizes safety and security of self, others, and personal data.
* Embraces diverse people, thinking, and styles.
* Possesses a high school diploma, GED, or high school equivalency.
* Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
* Ability to digest large amounts of data and information and succinctly explain what can be learned from the data and how it can support decision making; Desire to learn leadership techniques and best practices in problem solving and conflict resolution to enable innovation and progress on difficult to solve challenges of our customers; Have a passion for working on technologies such as Mobile apps, Enterprise Web apps, APIs, Messaging, Databases, Big Data, and Artificial Intelligence
Additional Best Practices
In this role you should be willing to learn different approaches to resolving problems, be flexible, able to handle shifting priorities, be results driven, and be receptive to being mentored in order to grow and improve.
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